Icon Loft Steel Doors Warranty and Maintenance Guide

This guide applies to all Icon Loft Steel Doors products, including:

• Icon Loft Lite
• Icon Loft Slim
• Icon Loft Pro
• Icon Loft W40 Fire (internal fire-rated)
• Icon Loft Eco 50 Fire (internal fire-rated)

Our bespoke steel doors are an excellent investment, offering durability, style, and security. With basic care and maintenance, your Icon Loft Steel Doors and windows can maintain their appearance and functionality for years. This guide outlines our warranty terms and provides essential maintenance recommendations.

Warranty Terms

1. Warranty Period:
   • A 2-year warranty from the purchase date applies to manufacturing defects, including door structure, powder coating, and hardware provided by Icon Loft.
2. What is Covered:
   • Manufacturing defects in steel door and window frames.
   • Powder coating defects due to application faults.
   • Malfunction of Icon Loft-provided hardware, such as locks and hinges, within the warranty period.
3. What is Not Covered:
   • Rusting caused by damage to the protective powder coating (e.g., scratches, dents, or chips).
   • Rusting or damage due to the use of abrasive or chemical cleaning agents.
   • Rusting caused by exposure to high-humidity environments (e.g., bathrooms, showers, saunas, swimming pools).
   • Damage due to misuse, neglect, improper installation, or failure to follow the maintenance recommendations in this guide.

Steel Maintenance Guide

Why Regular Maintenance Matters

Steel doors and windows are highly durable, but like any investment, they require basic care to retain their value. Preventing rust and addressing minor issues early will help avoid more significant problems, such as structural damage.

General Maintenance Tips

1. Keep Them Clean and Dry:
   • Regularly wipe steel surfaces with a soft cloth or sponge using warm, soapy water.
   • Avoid using hot water or steam, as they may warp or damage the finish.
   • Dry the frames immediately after cleaning to prevent moisture build-up.
2. Inspect Regularly:
   • Periodically check hinges, locks, and other hardware for wear or damage.
   • Tighten any loose handles or hardware to prevent further damage.
3. Lubrication:
   • Use a silicone-based lubricant to maintain smooth operation of hinges and locks.
4. Avoid Damage:
   • Do not use abrasive cleaning materials, such as steel wool or scouring pads, as they can scratch and damage the protective coating.
   • Avoid alkaline cleaners, solvents, or super glue, as they can degrade the finish and protective layers.

Preventing and Treating Rust

• Prevent Rust:
  • Ensure the powder coating is intact by avoiding scratches or dents.
  • Avoid placing steel doors and windows in humid or wet environments, as moisture accelerates rust formation.
• Treat Light Rust and Scratches:
  • Use a wire brush or fine-grit sandpaper to gently remove light rust or scratches.
  • Clean the area and apply touch-up paint specifically designed for powder-coated steel to seal the surface.

Cleaning Tips for Steel Windows and Doors

• Use warm, soapy water and a soft cloth or sponge for routine cleaning.
• Avoid using hot water or steam, which may warp or damage the coating.
• Do not use abrasive solutions, alkaline cleaners, or steel wool, as they can scratch or damage the surface.

Additional Care Guidelines

1. Repairs:
   • Do not use cold stitching or super glue to fix dents or scratches, as these methods can damage the coating and the warranty.
   • For significant repairs, always consult a professional to ensure proper installation and maintain warranty coverage.
2. Professional Inspections:
   • Consider hiring a professional for periodic inspections and major repairs.
3. Environment-Specific Risks:
   • Placing steel doors or windows in areas such as bathrooms, showers, or saunas is at your own risk. High humidity can void the warranty and shorten the product’s lifespan.

Key Maintenance Reminders

• Keep steel doors and windows clean, dry, and scratch-free.
• Use appropriate touch-up paints for small chips or scratches.
• Avoid harsh chemicals or abrasive tools.
• Inspect and lubricate hardware regularly to prevent wear.

Warranty Limitations

• Rust caused by damaged powder coating or improper maintenance is not covered under warranty.
• Use in high-humidity environments voids warranty coverage.

By following these maintenance steps, your Icon Loft Steel Doors will remain a durable and stylish feature of your home for many years. For questions, additional advice, or warranty claims, contact Icon Loft customer service.