The Process of Ordering Custom Steel Doors at Icon Loft Steel Doors

At Icon Loft Steel Doors, we strive to make the process of ordering custom steel doors as seamless and efficient as possible. Whether you’re a registered trade partner or new to working with us, we ensure every step is clear and straightforward.

Calculation

For Registered Trade Partners

As a registered trade partner, you have exclusive access to our online configurator account. Here’s what you can expect:

  • Instant Quotes: Configure and calculate quotes in real-time.
  • Individual Discounts: Your account includes a pre-assigned discount tailored to your company.
  • Ease of Use: Manage your projects efficiently without waiting for manual quotes.
For Non-Registered Trade Partners

If you’re not yet registered, we offer support to help you quote projects:

  • Manual Quoting: Send us your project drawings, and our team will prepare a quote for you.
  • Registration Benefits: By registering as a trade partner, you unlock perks such as:
    • 50% Discount on showroom doors.
    • Free Samples for your projects.
    • B2C Referrals: We redirect retail clients in your area to your business.

Ordering

Once your client confirms their order, the process begins:

  1. Order Submission: Send the order details via email or through our system.
  2. Order Confirmation: We issue an order confirmation with a request for a 50% deposit payment.
  3. Deposit Payment: After the deposit is received, we begin production drawings.

Drawings Sign-Off

Our specialized software ensures precise and detailed production drawings:

  1. Drafting: We create professional drawings for your doors and windows.
  2. Approval: Drawings are sent for your approval—we recommend sharing these with your client for final confirmation.
  3. Finalization: Once approved, drawings move to production. Please note that no further changes can be made at this stage.
  4. Scheduling: Your order is assigned a production slot, and a preliminary fabrication date is confirmed.

Manufacturing

Our skilled team crafts your custom steel doors with precision and care:

  1. Production: We begin manufacturing your order.
  2. Final Payment Notification: You’ll receive a notification 1–2 weeks before completion to arrange the remaining payment. A final invoice will be issued.
  3. Delivery or Pickup:
    • Arrange pickup from our factory.
    • Request logistics support, including shipping and custom clearance services for EU-to-UK shipments (available as a paid service).

Once the final payment is received, your goods will leave the factory.

Why Icon Loft Steel Doors?

We pride ourselves on delivering high-quality custom steel doors with a streamlined ordering process tailored to our trade partners. Whether you’re an experienced partner or new to the steel door market, our team is here to guide you every step of the way.

Ready to get started? Contact us today to register as a trade partner or to request a quote for your next project.